Camille

Financial, Insurance, technical support, sales

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 4th, 2025 (2 days ago)

Member Since

April 29th, 2024

Profile Description

I can provide a breakdown of both options, explaining the basic differences, potential returns, and associated risks.
I explain the key features, pros, and cons of each type of policy.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 1 - 2 years

Office and Administration » Email Handling

Experience: 1 - 2 years

Other Skills

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Accounting » Financial Accounting » Financial Planning

Experience: Less than 6 months

Office and Administration » Computer Literacy

Experience: 2 - 5 years

Utilized Salesforce Service Cloud to log, track, and resolve customer inquiries and issues, ensuring seamless communication with customers. Created and updated customer profiles, including contact information, interaction history, and service preferences. Processed customer requests and complaints, and documented all interactions within Salesforce for accurate record-keeping and reporting. Collaborated with internal teams (sales, tech support, billing) through Salesforce Chatter to ensure timely issue resolution and updates. Leveraged Salesforce automation tools to streamline repetitive tasks, such as follow-up emails and status updates. Managed and tracked customer service metrics using Salesforce dashboards to identify trends, improve processes, and ensure KPI goals were met.