E-Commerce VA, eBay, Amazon & Shopify Customer Service 

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 21st, 2024 (today)

Member Since

September 3rd, 2016

Profile Description

Want to boost your e-commerce success and keep your customers coming back? I’m an experienced e-Commerce Manager and Customer Service Specialist with over 7 years of proven success on platforms like eBay, Amazon, and Shopify.
I’ve developed effective strategies for product listing, handling order fulfillment, and delivering exceptional customer support. My goal? To make sure your business thrives and your customers are delighted every step of the way.

Here’s how I can help:

*E-Commerce Management:
From product listing optimization to inventory management, I ensure your store operates smoothly and efficiently. Whether it’s eBay, Amazon, or Shopify, I’ve got you covered.

* Order Fulfillment:
I handle everything from processing orders to tracking shipments and resolving any delivery issues, ensuring a seamless experience for your customers.

*Customer Service that Shines:
I specialize in fast, friendly, and effective customer support through phone, live chat, and email. From product inquiries to refunds and complaints, I ensure every customer leaves happy.

*Tech-Savvy Problem Solver:
I’m proficient in a wide range of tools like Zik Analytics, DSM Tool, Netsuite, Canva, RingCentral, Linnworks, eDesk and more, making your workflow smoother and more efficient.

With my experience and passion for e-commerce, I’m ready to help you grow your business and deliver an exceptional customer experience. Let’s work together to elevate your store and increase your profits!

Skills & Tools:
E-commerce: eBay, Amazon, Shopify
Order Fulfillment & Product Listings
Customer Service: Phone, Email, Live Chat
Tools: Zik Analytics, DSM Tool, Linnworks
Social Media: Facebook, Instagram, YouTube