Ian

Skilled Virtual Assistant| Customer Service Expert

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 22nd, 2025 (3 days ago)

Member Since

April 26th, 2024

Profile Description

Looking for a reliable and adaptable Virtual Assistant to streamline your operations and boost your online presence? 

I’m Upgrade to see actual info Upgrade to see actual info Quimbao, ready to bring a blend of organization, creativity, and top-notch support to your team! With expertise in social media management, customer service, and chat support, I’m dedicated to helping your business thrive by handling the tasks that keep everything running smoothly.

Here’s how I can assist:

Personal Assistant: I’m here to help with personal errands like booking appointments, doing your shopping, making reservations, and taking care of other tasks, so you can save time and have everything taken care of smoothly.

Social Media Management: From creating eye-catching posts to managing daily interactions on platforms like Instagram, Facebook, and TikTok, I’ll help you engage your audience and build a strong online presence.

Customer Service Excellence: With experience in customer service, I provide quick, courteous, and solution-driven support to ensure your clients are always satisfied and your relationships are long-lasting.

Chat Support: Offering real-time assistance via live chat, I’ll help answer customer inquiries, resolve issues, and create a seamless user experience, all while maintaining a friendly, professional tone.

Administrative Support: From email management and calendar coordination to handling data entry and organizing your files, I keep your operations efficient and organized.

Technical Support: Troubleshooting and managing technical issues is second nature to me. I ensure any concerns are swiftly addressed, so your business runs without interruptions.

Scheduling and Coordination: Managing appointments, meetings, and team schedules—nothing slips through the cracks with me on the job.

Proficient in tools like Google Workspace, Microsoft Office, Canva, Zendesk, Amazon Connect, and more, I can integrate seamlessly into your workflow and adapt to your preferred systems. My goal is to be the supportive, tech-savvy assistant you need to elevate your business and help you focus on what matters most: growth.

Let’s connect and explore how I can help streamline your processes, enhance your customer engagement, and drive your business toward success!

Top Skills

Experience: 1 - 2 years

I’ll provide quick, solution-driven responses to customer inquiries via email, phone, or social media, ensuring a high level of satisfaction.

Experience: 1 - 2 years

Through platforms like Zendesk, I provide instant support to customers, resolving issues swiftly and enhancing the overall experience.

Experience: 1 - 2 years

I’ll take care of your personal errands, such as gift shopping, booking reservations, or making appointments. I’ll handle the little things, so you have more time for your important tasks.

Other Skills

Experience: 1 - 2 years

I’m proficient in CRM tools, ensuring efficient customer tracking and follow-up.

I’ll craft engaging posts and schedule them for maximum reach on platforms like Instagram, Facebook, TikTok, and LinkedIn.

Managing emails, calendar scheduling, data entry, and file organization to keep your business running smoothly.

Experience: 1 - 2 years

Helping you stay on top of meetings and appointments by managing your calendar effectively.

Experience: 1 - 2 years

I’ll track the performance of your social media campaigns, adjust strategies for optimal engagement, and provide monthly reports.

Experience: 1 - 2 years

I will organize your calendar, schedule appointments, and ensure important meetings and emails are prioritized.

Experience: 1 - 2 years

Sorting and responding to emails, ensuring important messages are prioritized and spam is filtered out.

Experience: 1 - 2 years

Whether it's research for a project or organizing files and documents, I provide thorough support to ensure everything is in place.

Experience: 1 - 2 years

I can assist with file categorization, document retrieval, and creating systems for easy access, improving efficiency and helping you stay on top of important paperwork.

Experience: 1 - 2 years

I’ll ensure smooth travel experiences by organizing everything from travel documents to ensuring you have all the details for a stress-free trip.

Basic Information

Age
25
Gender
Male
Website
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Address
Mabalacat, Pampanga
Tests Taken
IQ
Score:  115
DISC
Dominance: 23%
Influence: 19%
Steadiness: 36%
Compliance: 22%
English
C2(Advanced/Mastery)
Government ID
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