Rafael

VA, Customer Service Specialist, E-Commerce Specialist

70 ID PROOF
Verified
contact
mark as hired

Overview

Looking for full-time work (6 hours/day)

at $4.00/hour ($528.00/month)

Bachelors degree

Last Active

October 11th, 2024 (yesterday)

Member Since

April 25th, 2024

Profile Description

Hi there! I'm Rafael, your all-in-one virtual assistant, customer service pro, and e-commerce expert. With a knack for organization and a passion for customer satisfaction, I bring efficiency and effectiveness to every task.

VA Services:
Admin Support<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
Research Assistance

Customer Service:
Query Resolution
Client Relationship Management
Aftersales

E-Commerce:
Store Management
Product Optimization
Marketing Strategies

Let's collaborate to streamline your operations and elevate your business! I want to help.

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

I possess almost 3 years of diverse customer service experience across BPO, hospitality (hotel and casino), e-commerce, and local business sectors. I've mastered customer handling, including client care, escalations, and after-sales support through effective communication via chat, email, and phone

Design » Graphic Design » Canva

Experience: 6 months - 1 year

I've been using Canva for two years and am still discovering new possibilities. My passion for graphic design led me to learn the platform, and now I enjoy creating posters and marketing content for small local businesses. This work has provided me with a side income and valuable experience, including projects gained through referrals.

Other Skills

Professional Services » Management Services » E-Commerce Management

Experience: Less than 6 months

As an E-commerce Specialist in my recent job, I expanded my knowledge and gained valuable experience in digital marketing and e-commerce operations. I managed the company's presence on Shopee, Lazada, and TikTok, handling customer reviews, inquiries, payments, and affiliate management.

Basic Information

Age
35
Gender
Male
Website
Sign Up with Pro Account to View
Address
San Jose Del Monte, Bulacan
Tests Taken
None
Uploaded ID
Sign Up with Pro Account to View

“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

SEE MORE REAL RESULTS

“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »