Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
January 11th, 2025 (2 days ago)
Member Since
April 24th, 2024
Profile Description
Dedicated and empathetic Customer Support Specialist with over 3 years of experience in providing assistance to clients across various industries. Known for exceptional communication skills, problem-solving abilities, and a passion for enhancing customer satisfaction. Proficient in handling high-volume inquiries, resolving complex issues, and maintaining a positive customer relationship.
Professional Identity:
As a Customer Support Specialist, I strive to be known for my unwavering dedication to customer satisfaction, my ability to remain calm under pressure, and my proactive approach to resolving issues. My goal is to build trust with every interaction, ensuring customers feel valued and heard. I am passionate about making a positive impact through every customer touchpoint and am always eager to go the extra mile to exceed expectations. I believe in continuous learning and adapting, making sure I can offer the best support in a dynamic and ever-evolving industry.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Summary of Skills: Customer Communication: Excellent verbal and written communication skills, ensuring clear and effective interaction with customers. Problem-Solving: Strong analytical abilities to diagnose issues quickly and provide viable solutions, ensuring customer satisfaction. Technical Proficiency: Adept at using CRM software, support ticket systems, and various communication platforms. Product Knowledge: In-depth understanding of products/services, enabling accurate information dissemination and effective troubleshooting. Multitasking: Capable of handling multiple tasks simultaneously without compromising on quality or efficiency. Empathy and Patience: Demonstrated ability to manage difficult or emotional customer situations with empathy and professionalism. Team Collaboration: Excellent teamwork skills, with a proven track record of collaborating effectively with cross-functional teams. Continuous Improvement: Commitment to staying updated with the latest industry trends and continuously improving skills to provide better service.
Other Skills
Basic Information
- Age
- 22
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao
- Tests Taken
- DISC
- Dominance: 50%
- Influence: 10%
- Steadiness: 10%
- Compliance: 31%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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