With over four years of experience in the outsourcing sector, aiming to leverage my strong analytical and interpersonal skills to drive brand visibility that focuses on customer satisfaction and raising customer engagement.
I'm passionate about offering individualized support, and I have an excellent eye for detail. I work best in hectic, customer-focused settings. Because of my experience with Airbnb support, I am able to manage a variety of questions and make sure that hosts' problems are immediately resolved and guests' stays go smoothly. As a Verizon Chat Specialist, I became skilled at quickly and effectively resolving technical problems while being kind and understanding.
Some of the tasks I am handling are:
* Review Disputes
* Resolutions Center Claims
* Alterations of reservations, Processing additional payments or refund
* Cancellation requests
* Managing Calendar concerns such as pricing, blocking and unblocking and utilizing
Let's collaborate to streamline your operations, elevate your productivity, and unlock new possibilities together. Whether you need ongoing support or assistance with specific projects, I am here to empower you every step of the way.
Let's connect and let's discuss how I can tailor my skills to meet your unique needs.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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