Mia

ECommerce Customer Service Expert

95 ID PROOF
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Overview

Looking for gig work

at $18.00/hour

High school diploma

Last Active

November 5th, 2024 (today)

Member Since

August 29th, 2016

Profile Description

I am an experienced eCommerce customer service representative. Knowledgeable in using the Shopify platform and various CRM's. With experience in writing descriptions, order fulfillment, basic photo editing and answering disputes. 

I have been working in a work-from-home setting for 3 years and have excellent English communication skills. 

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

With over a decade of valuable experience in customer service, I have developed a deep understanding and expertise in providing excellent service and customer support. Throughout my career, I have honed my skills in effectively resolving customer inquiries, concerns, and issues, ensuring their utmost satisfaction. I possess a solid commitment to delivering exceptional service and going above and beyond to exceed customer expectations. I am confident that my extensive experience in the customer service field will allow me to provide you with the assistance you need and ensure a positive and seamless customer experience.

Other Skills

Marketing » Content Creation » Article Writing

Experience: Less than 6 months

I have had the opportunity to write numerous articles and blogs for a reputable website. Through this experience, I have developed a vital skill set in crafting engaging, informative content that resonates with readers. I am passionate about delivering high-quality writing that effectively communicates ideas and captures the target audience's attention. Drawing on my experience, I am confident in my ability to create compelling articles and blogs that not only entertain and educate but also drive traffic and elevate the website's online presence.

Customer Support » Technical Support

Experience: 5 - 10 years

Experienced in handling technical accounts (Internet, VOIP, Services).

Basic Information

Age
31
Gender
Female
Website
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Address
Morong, Rizal
Tests Taken
English
C2(Advanced/Mastery)
Uploaded ID
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