An innovative thinker with strong conceptual and problem-solving skills in the BPO industry, encompassing both healthcare and financial accounts. I make a significant difference in patient care by ensuring effective administrative operations and assisting dedicated healthcare providers. With a strong focus on customer service, I excel in delivering exceptional support to clients and customers alike. I can perform tasks independently and thrive in collaborative team environments.
Experience: 6 months - 1 year
Provided exceptional customer support through various channels including phone, email, and chat, addressing inquiries and resolving issues related to cross-border money transfers
Experience: 6 months - 1 year
Accurately posted payments and adjustments for insurance claims and patient accounts, ensuring timely and precise reconciliation of financial records.
Experience: Less than 6 months
Making a significant difference in patient care by ensuring effective administrative operations and assisting our devoted healthcare providers.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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