Sales and Business Development / Executive Assistant

In my role, I spearheaded a customer relationship management initiative aimed at improving client satisfaction and retention. By implementing personalized communication strategies and proactively addressing customer concerns, we were able to strengthen relationships with key clients, resulting in an increase in customer retention rates. This experience highlighted the importance of understanding customer needs and fostering long-term partnerships built on trust and mutual benefit.

Led a cross-functional project management initiative focused on launching a new product line and Brand collaborations. Oversaw project planning, resource allocation, and timeline management, resulting in the successful launch of the product within budget and ahead of schedule. This experience highlighted the importance of strategic coordination and collaboration in achieving project goals and driving business growth.

Developed and executed a client acquisition strategy focused on identifying and attracting new business opportunities. Utilized market research, targeted outreach, and networking initiatives to engage with prospective clients. Through persistent efforts and strategic relationship-building, secured partnerships with key clients, resulting in an expansion of the client portfolio within the 6 months of onboarding. This experience highlighted the significance of proactive client acquisition tactics in driving business growth and enhancing market presence.

Spearheaded a sales analytics initiative focused on maximizing revenue and improving sales performance. Utilized data analysis to identify opportunities and refine sales strategies, leading to an increase in sales conversion rates and growth in revenue. This experience underscored the importance of leveraging analytics to drive sales effectiveness and achieve business goals.