Allyza
Ecommerce Operations Manager |Marketplace Expert
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $14.00/hour ($2,464.00/month)
Bachelor's Degree
Last Active
December 4th, 2024 (8 days ago)
Member Since
August 27th, 2016
Profile Description
-Order management such as fulfillment, modification, tracking, and cancelations
-Bulk processing of orders via CSV file
-Filing of claims for lost and damages on Amazon and Deliverr
-Handling Amazon messages and feedback
-Product replacement for lost and damaged
-Handling Return and Refund requests
-Overseeing daily orders on Amazon, Shopify, Walmart, BestBuy, and other eCommerce marketplaces
-Inventory management in different platforms
-Handling chargebacks and fraudulent payments via NoFraud and Signifyd
-Managing discount codes and promotions
-Search term tracking
-Competitor's price tracking and product ranking
-Creating shipping labels
-Handling Billing and Recurly
-Knowledge of using Helium10
-Generating cost analysis reports for special projects to the director of operations, CEO, and COO
-Handling all customer service communications regarding questions related to orders, technical challenges, and feedback
-Calendar management
-Coordinated with other departments regarding new products, promotions, and sales/marketing strategies.
-Providing supervision of tea
-Replicating customer reported issue
-Creating macros on Zendesk and Intercom
-Handling business
-Mentoring and coaching agents
CV link:
Top Skills
E-Commerce » Logistics Management
Experience: 5 - 10 years
Professional Services » Construction And Engineering » Supply Management
Experience: 5 - 10 years
Professional Services » Management Services » Bpo Operations Management
Experience: 5 - 10 years
Other Skills
E-Commerce » Inventory Management
Experience: 5 - 10 years
Customer Support » Ecommerce
Experience: 5 - 10 years
Customer Support » Ecommerce » Amazon
Experience: 5 - 10 years
Customer Support » Ecommerce » Shopify
Experience: Less than 6 months
E-Commerce » Ebay » Fulfillment
Experience: 5 - 10 years
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Valenzuela City, METRO MANILA
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Multitasking 101: How an Online Account Manager Defines Her Priorities
An Account Manager plays a crucial role in running a business. Here's how a mom of five juggles her priorities for work and motherhood.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
