Beatriz

Customer Service Representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.60/hour ($633.60/month)

Bachelors degree

Last Active

October 15th, 2024 (today)

Member Since

April 13th, 2024

Profile Description

Technical Customer Service Representative with 2 years of experience providing exceptional support for Optus and Google. Proven ability to troubleshoot complex technical issues and deliver clear solutions while exceeding customer satisfaction goals.
Adept at identifying root causes, explaining technical concepts in an easy-to-understand manner, and achieving high first-call resolution rates.
Highly motivated and eager Technical Support Representative with a strong foundation in Problem-Solving, Time Management, Product-Specific Knowledge, Virtualization and Database Management. Excellent communication and interpersonal skills to build rapport and effectively assist customers.

Top Skills

Customer Support » Email Support

Experience: 6 months - 1 year

Customer Support » Sales Support » Hotel Booking

Experience: 6 months - 1 year

Customer Support » Customer Service

Experience: 1 - 2 years

Other Skills

Customer Support » Chat Support

Experience: 6 months - 1 year

Customer Support » Technical Support

Experience: 1 - 2 years

Basic Information

Age
25
Gender
Female
Website
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Address
Taguig, Metro Manila
Tests Taken
IQ
Score:  108
DISC
Dominance: 33
Influence: 26
Steadiness: 17
Compliance: 25
English
C1(Advanced)
Uploaded ID
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