Experienced in customer service, from expert advice to team leadership and quality assurance. Committed to delivering exceptional experiences at every touchpoint.
Skills and Tools knowledge:
- MS Office (Word, Powerpoint, Excel) and Cloud-based application (Sheet, Slide, Docs, Drive)
- In depth understanding of Business Outsourcing Processes
- CRM Tools: ITYX, BOB, OWMS
- Performance and productivity improvement
- Payment portals: Braintree/Stripe/Afterpay
- Zendesk Ticketing Tool
- 65-75 WPM typing speed
- MaestroQA Quality Audits
- Global Hackaton 2023
- Slack, Teams, Zoom,
- Braze
- Interview and Placement
- Basic Hardware Troubleshooting
- Strong Leadership Skills
- Problem Solving and Decision Making Skills
- Coaching Skills
- Training Skills
- Data Encoding
- Pivot and VLOOKUP
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.