Jon

Customer Service

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

October 9th, 2024 (today)

Member Since

April 12th, 2024

Profile Description

Experienced in customer service, from expert advice to team leadership and quality assurance. Committed to delivering exceptional experiences at every touchpoint.

Skills and Tools knowledge:
- MS Office (Word, Powerpoint, Excel) and Cloud-based application (Sheet, Slide, Docs, Drive)
- In depth understanding of Business Outsourcing Processes
- CRM Tools: ITYX, BOB, OWMS
- Performance and productivity improvement
- Payment portals: Braintree/Stripe/Afterpay
- Zendesk Ticketing Tool
- 65-75 WPM typing speed
- MaestroQA Quality Audits
- Global Hackaton 2023
- Slack, Teams, Zoom, Skype
- Braze
- Interview and Placement
- Basic Hardware Troubleshooting
- Strong Leadership Skills
- Problem Solving and Decision Making Skills
- Coaching Skills
- Training Skills
- Data Encoding
- Pivot and VLOOKUP

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

Office and Administration » Quality Assurance

Experience: 6 months - 1 year

Other Skills

Professional Services » Management Services » Administrative Management

Experience: 1 - 2 years

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: Less than 6 months

Office and Administration » Communication

Experience: Less than 6 months

Office and Administration » Data Analytics

Experience: Less than 6 months

Basic Information

Age
30
Gender
Male
Website
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Address
TANAUAN, BATANGAS
Tests Taken
IQ
Score:  137
Uploaded ID
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