Experienced in customer service, from expert advice to team leadership and quality assurance. Committed to delivering exceptional experiences at every touchpoint.
Skills and Tools knowledge:
- MS Office (Word, Powerpoint, Excel) and Cloud-based application (Sheet, Slide, Docs, Drive)
- In depth understanding of Business Outsourcing Processes
- CRM Tools: ITYX, BOB, OWMS, Braze
- Performance and productivity improvement
- Payment portals: Braintree/Stripe/Afterpay
- Zendesk Ticketing Tool
- 65-75 WPM typing speed
- MaestroQA Quality Audits
- Global Hackaton 2023
- Slack, Teams, Zoom,
- Basic Hardware Troubleshooting
- Strong Leadership Skills
- Problem Solving and Decision Making Skills
- Coaching Skills
- Training Skills
- Data Encoding
- Data Reporting (Pivot and VLOOKUP)
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.