Sheen

Technical Support, Customer Service Representative, WooComme

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $11.00/hour ($968.00/month)

Bachelors degree

Last Active

March 19th, 2025 (2 days ago)

Member Since

April 11th, 2024

Profile Description

I am Upgrade to see actual info Upgrade to see actual info Magtibay, an experienced professional from the Philippines with ten years of experience in Customer Service and the Technical Field. My most recent position was at Habitap PH, an IT company that develops websites and apps. I provided client support via chat, email, and calls, handling troubleshooting, account creation, product feedback, and internal coordination. I am skilled in using tools such as Outlook, Zendesk, and WhatsApp for communication.

In addition, I worked as a Social Media Specialist, managing platforms like Facebook, Instagram, and Twitter. I created content and drove website traffic. I also developed a WordPress-based news website and implemented basic SEO strategies.

I am excited to apply my skills in new opportunities. Additionally, I have experience with various software, including: WhatsApp Business Suite, Skype, Viber, TeamViewer, AnyDesk, Trello, Adobe Photoshop, Adobe Premiere, Canva, MS Office, Google Suite, Velox, Freshdesk, SAP, Freshchat, Jira, Zoho, WordPress, HTML, CSS, WooCommerce, Slack, Meta Business Suite, Upgrade to see actual info Upgrade to see actual info and Facebook Ads Manager.   

Resume: Upgrade to see actual info

Top Skills

Marketing » CRM » Freshdesk

Experience: Less than 6 months

Website Builder » Wordpress » Woocommerce

Experience: 1 - 2 years

I have previously developed websites and am proficient in importing images, creating descriptions, applying meta tags, implementing SEO strategies, and categorizing blogs and products.

Office and Administration » Calendar Management » Scheduling

Experience: 1 - 2 years

Other Skills

Marketing » CRM » Zendesk

Experience: Less than 6 months

Office and Administration » Microsoft Word

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: Less than 6 months

Office and Administration » Microsoft Outlook

Experience: Less than 6 months

Marketing » CRM » Zoho CRM

Experience: Less than 6 months

I have used Zoho to send emails to clients

Advertising » Facebook Ads

Experience: Less than 6 months

Design » Adobe » Photoshop

Experience: Less than 6 months

Video Editing » Adobe Premiere Pro

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Office and Administration » Microsoft Power Point

Experience: Less than 6 months

Web Programming » CSS

Experience: Less than 6 months

Web Programming » HTML

Experience: Less than 6 months

Basic Information

Age
33
Gender
Female
Website
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Address
Batangas City, Batangas
Tests Taken
IQ
Score:  99
DISC
Dominance: 43 %
Influence: 8 %
Steadiness: 30 %
Compliance: 19 %
English
B1(Intermediate)
Government ID
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