Overview
Looking for full-time work (8 hours/day)
at $5.60/hour ($985.60/month)
Bachelors degree
Last Active
November 21st, 2024 (today)
Member Since
April 10th, 2024
Profile Description
• Provides EDI support for several EDI packages in DHL using Design Studio
• Taking ownership of tickets and provide immediate support with clients depending on the severity of issue.
• Performing data analysis and network security analysis if needed.
• Setting up clients requirements from connectivity, Mapping, and documentation of specifications.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
• Taking ownership of tickets and provide immediate support with clients depending on the severity of issue. • Directly interact with clients regarding simple and complex issues. • Escalate complex issues to the development team with precise documentations. • Making sure that the ticket record track are always updated, as well as keeping the clients updated with the activity of their submitted concern. • Performing data analysis and network security analysis if needed. • Giving assistance to the client in contacting the correct person for their concerns and gathering information as needed for more efficiency.
Other Skills
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Bulakan, Bulacan
- Tests Taken
- IQ
- Score: 131
- Government ID
- Sign Up with Pro Account to View
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