Technical Support, Ticket Coordinator, Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

March 25th, 2025 (yesterday)

Member Since

August 24th, 2016

Profile Description

I have nearly a decade of experience in the BPO industry as a full-time Customer Service and Technical Support Specialist. Throughout my career, I have supported customers across the United States, Canada, and Australia through phone, chat, and email.
In addition to customer service, I have experience in Ticket Coordination and IT Helpdesk, handling administrative tasks efficiently. I am proficient in customer management and ticketing systems such as Siebel, Salesforce, and Autotask.
I thrive in high-pressure environments and can work independently with minimal supervision. My strengths include multitasking, time management, and ensuring high-quality service in every task I handle.