Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

December 24th, 2024 (yesterday)

Member Since

April 1st, 2024

Profile Description

Are you in search of a customer service professional who can truly make a difference? With 3 years of stellar experience and a specialized 6-month stint as an Amazon CSR, I am here to elevate your customer service game!
Why You Need Me
Exceptional Customer Service
Amazon Expertise
Tool Mastery
Clear Communication
Quick Problem-Solving
Multitasking Pro
Let’s team up to create unforgettable customer experiences that will keep your clients coming back for more!

Top Skills

Customer Support

Experience: 1 - 2 years

My role primarily involved handling inbound customer calls, where I addressed various issues such as tracking shipments, processing returns, and resolving order discrepancies. Utilizing Amazon’s customer service tools, including Guru, Zendesk, and Bliss, I managed and documented customer interactions effectively.

Customer Support » Email Support

Experience: 1 - 2 years

Providing timely and accurate information about order statuses and delivery times.

Customer Support » Phone Support

Experience: 1 - 2 years

-Providing timely and accurate information about order statuses and delivery times. -Assisting customers with tracking their shipments and resolving any issues related to their orders. -Managing and documenting customer interactions using tools such as Guru, Zendesk, and Bliss. -Ensuring a high level of customer satisfaction through professional and empathetic communication. -Addressing and resolving customer concerns promptly and effectively. Collaborating with other departments to handle complex issues and improve overall service quality.