I have over 10 years of experience in the customer service field. I was responsible for handling a high volume of customer inquiries, complaints, and orders (e-commerce and health releated companies). I consistently met and exceeded my performance metrics, and I received positive feedback from customers and colleagues alike. I am proficient in using various customer support software and tools, including Salesforce, and other CRM tools. I am comfortable working in a fast-paced environment. I am also experienced in managing escalations and collaborating with other departments to ensure customer satisfaction.
Experience: Less than 6 months
11 years of experience ecommerce
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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