Sales and Marketing Professional

I am a certified Google Ads Specialist and currently handling accounts for optimization.

•Capable of events management, planning, advertising, cost analysis, expense control, staffing, scheduling, training and account management. • Project Oriented and knowledgeable in project management tools, processes and techniques. • Ability to multitask and make sound decisions quickly while maintaining a focus on the bottom line. • Excellent coordination skills, ability to schedule appointments, quick at compiling typical statistical reports and charts.

Sales and Business Development: • Proactively seek and manage sales opportunities. • Ensure smooth turnover for efficient service delivery. • Lead day-to-day sales activities, focusing on long-term customer relationships. • Achieve personal sales goals. Sales Development and Reporting: • Identify potential prospects and compile contact lists. • Maintain detailed sales reports. • Provide periodic sales forecasts. Lead Generation and Marketing: • Execute email marketing and outreach. • Generate qualified leads using the BANTF qualification model. • Drive conversion of leads and build a unique sales pipeline.

• Sales expert in a contact center, offering travel advice, reservation solutions, and partner offers. • Empowered to make creative decisions using market insights to meet guests' unique travel needs, driving revenue for hotel partners and fostering customer brand loyalty. • Brand champion using every customer interaction to educate on our brands and products. • Committed to continuous learning and development in an evolving role. • Demonstrates superior telephone etiquette and a proven track record in delivering high-quality service. • Provides guests with relevant information about the hotel, location, and surrounding area, while addressing complaints and requests. • Builds guest loyalty and maintains positive relations.