Nino
Customer Service | Technical Support | Billing and Sales Pro
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.60/hour ($633.60/month)
Bachelors degree
Last Active
April 8th, 2025 (today)
Member Since
March 27th, 2024
Profile Description
With over 7 years of experience in a fast-paced corporate BPO environment, I have developed a robust skill set in various customer service functions, including technical support, sales, and both chat and
I am proficient in Salesforce CRM, utilizing it to optimize workflows and enhance customer interactions, and have hands-on experience with Intercom for live chat support.
Top Skills
Customer Support » Sales Support
Experience: 2 - 5 years
Ensuring a great experience from beginning to end by handling billing and learning about the needs of the customer through pertinent questioning to provide the best options. Provide options to maximize the value of the services while offering service and product
Marketing » Appointment Setting
Experience: Less than 6 months
Identifying potential clients through cold calling. Managing and updating CRM systems and follow-up actions to maintain accurate record
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
Salesforce CRM
Other Skills
Customer Support » Chat Support
Experience: Less than 6 months
(B2B) Business-to-business transactions: Act as a point of contact for information regarding legal paperwork and processing between owners of businesses and other government agencies.
Customer Support » Technical Support
Experience: 1 - 2 years
Diagnose issues, swap out devices, and help customers set up their AT&T phones, TVs, and internet.
Customer Support » Phone Support
Experience: 2 - 5 years
Manage billing and understand customer needs through effective questioning to offer the best options and provide tailored recommendations to enhance service value
Customer Support » Ecommerce » B2B
Experience: Less than 6 months
Outbound call for sales appointment
Basic Information
- Age
- 42
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
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