In my 3 years of experience as a Customer Service Support I have been able to handle customer complaints and effectively resolve them, collect and analyze customer feedbacks, maintain solid customer relationships may it be B to C or B to B market, critical thinking and troubleshooting in terms of problem solving to guarantee a high satisfaction rate for the company. I can also multi-task with admin works if necessary as I have been an admin assistant for a real-estate company before wherein I handle property viewing appointment setting for the company's calendar and after-sales support.
Experience: 5 - 10 years
Handling and resolving customer complaints, Processing orders and transactions, Responding to customer feedbacks, Troubleshooting customer issue and after sales.
Experience: 5 - 10 years
Handling various chat software including LiveChat.com and FB Page Management.
Experience: 5 - 10 years
B to C for Offshore Gaming Companies.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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