I am an experienced e-commerce and customer relations practitioner with a unique perspective on driving development and creating long-term consumer connections. I have three years of expertise in the e-commerce business, covering quality management, generating and updating website content, understanding order administration and customer fulfillment, dealing with logistics partners, and updating sales statistics per brand. I have five years of experience in customer relationship management, managing customer expectations, developing and maintaining strong ties with customers, and resolving issues. I have expertise developing customer-centric strategies and analyzing customer data to identify new development opportunities. With my combination of e-commerce and customer relationship management expertise, I can deliver excellent customer service while also boosting the organization's commercial growth.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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