Legal Assist|Records Retrieval|Chat&Email|Appointment Setter

My professional abilities include handling confidential information, Creates and and send HIPAA/authorization form and any necessary identification to the record holder/ Facilities via: Email, Fax Mails or in Record retrieval platform. Adhere to privacy regulations (e.g., HIPAA) and maintain confidentiality of sensitive information throughout the record retrieval process. Authenticating data, and providing data entry services. Retrieving records from the facility and a third-party vendor. Trained to focus on ways of finding and recovering archived data, paperwork regarding court cases, property assessments, and individual records of a person. As well as completing and closing cases if the request has already been settled.

Assigned to make outbound telephone calls to persuade customers to purchase companies' products and services. I am an experienced account tele sales executive agent, wherein I make calls to business professionals, verifying information, setting appointments, and providing them with updates and information about technology products.

*Handle inbound and outbound calls to schedule appointments for the sales team. *Use CRM software to update client information and maintain accurate records. *Respond to potential client inquiries, providing product information and ensuring follow-up. *Coordinate between clients and the sales team to ensure smooth scheduling. *Achieved a 20% increase in lead-to-appointment conversion by developing rapport with clients.

My job includes lead generation, data entry, monitoring multiple campaigns, administrative planning and scheduling of delivery, providing feedback, completing campaigns, and conducting quality assurance by validating them online.