Flexible customer service representative with almost 2 years of success in resolving customer concerns and inquiries.Skilled at accurately documenting call details,preparing reports and arranging service. Well-versed in providing helpful answer and relevant information to retain clients.Accomplished support professional delivering reliable information and communication technology assistance. Resolved issues quickly and accurately through focused troubleshooting.
Experience: Less than 6 months
Technical support ,helping customer setting up and activate mobile phone. Assist customers in paying their bills and settling account balance.
Experience: 6 months - 1 year
Sales customer service including placing orders , order tracking , returned orders and paying their bills.
Experience: 1 - 2 years
Knowledgeable in manipulating computer software such as Microsoft excel, word and power point presentation.
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