Lead Gen, Social Media Manager, Graphic Design, Amazon FBA

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I create compelling visual designs for digital and multimedia including advertising campaigns, social media graphics, and promotional materials. I develop and design concepts that align with the company brand identity, target audience and marketing objectives. I utilize standard design software (PhotoShop)

With a background in Information Technology and substantial experience in chat support and lead generation, I am excited about the opportunity to contribute to your mission of enhancing educational access and opportunity. In my former role at Functional Remedies, I have honed my skills in scouting and engaging with universities across the United States to identify potential candidates for scholarships. This experience has not only refined my ability to generate and nurture leads but has also deepened my understanding of the educational landscape and the financial challenges faced by students. I am particularly drawn to this position because of my passion for leveraging technology to support and expand educational opportunities. Key aspects of my experience that align with the requirements of the Lead Gen include: Lead Generation Expertise: Successfully identifying and cultivating relationships with educational institutions to facilitate scholarship opportunities, demonstrating my ability to target and engage key stakeholders effectively. Strong Communication Skills: Providing exemplary chat support and personalized assistance to prospective students, ensuring clear and helpful communication that drives positive outcomes. Analytical Skills: Utilizing data and insights to tailor outreach strategies and optimize lead generation processes, ensuring a strategic approach to meeting organizational goals.

When it comes to marketing initiatives, email is essential, especially when it comes to connecting with customers or fans. I can put up an email campaign for you that includes sign-up forms, landing sites, or anything else you need.

I do the designs for campaigns and other materials needed for promotion.

I engage with customers in real-time through chat to provide support, answer question and resolve issues promptly and effectively. I identify and assess customer's needs, troubleshooting technical problems and providing accurate information and solutions. I utilize product knowledge and resources to offer personalized recommendations and guidance to customers I document all interactions and resolutions accurately for future reference and analysis. I collaborate with other departments, such as technical support and sales, to escalate complex issues and ensure timely resolution. I continuously strive to improve customer satisfaction by proactively identify areas that needs to enhance. I make sure to comply on company procedures, including maintaining confidentiality and safeguards customer information.