VA/CS Specialist |SMM|GoHighLevel Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 25th, 2024 (today)

Member Since

August 11th, 2016

Profile Description

With over seven years of experience in customer service, technical support, and virtual assistance, I specialize in creating efficient processes and providing exceptional service that enhances both customer satisfaction and team performance. My background includes roles in e-commerce, property maintenance, and executive support, where I've honed skills in task management, order fulfillment, and issue resolution.

Key Highlights:

Customer Support Excellence: Proficient in Salesforce, Freshdesk, and Convoso, I bring expertise in assisting clients with technical issues and ensuring positive customer experiences.

E-commerce Operations: Managed complex operations, including liaising with suppliers and logistics to maintain high Trustpilot ratings.

Technical Expertise: Skilled in handling mobile device troubleshooting and sales with Asurion, backed by years of experience in BPO environments with Comcast and YellowPages.

Attention to Detail: Known for my organizational abilities and dedication to streamlining workflows, which I apply consistently to exceed client expectations.

If you're seeking a proactive, reliable professional who can seamlessly integrate into your team and provide top-notch support, I'd love to connect!