Jenny

VA/CS Specialist |SMM|GoHighLevel Specialist

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 3rd, 2025 (4 days ago)

Member Since

August 11th, 2016

Profile Description

With over seven years of experience in customer service, technical support, and virtual assistance, I specialize in creating efficient processes and providing exceptional service that enhances both customer satisfaction and team performance. My background includes roles in e-commerce, property maintenance, and executive support, where I've honed skills in task management, order fulfillment, and issue resolution.

Key Highlights:

Customer Support Excellence: Proficient in Salesforce, Freshdesk, and Convoso, I bring expertise in assisting clients with technical issues and ensuring positive customer experiences.

E-commerce Operations: Managed complex operations, including liaising with suppliers and logistics to maintain high Trustpilot ratings.

Technical Expertise: Skilled in handling mobile device troubleshooting and sales with Asurion, backed by years of experience in BPO environments with Comcast and YellowPages.

Attention to Detail: Known for my organizational abilities and dedication to streamlining workflows, which I apply consistently to exceed client expectations.

If you're seeking a proactive, reliable professional who can seamlessly integrate into your team and provide top-notch support, I'd love to connect!

Top Skills

Office and Administration » Admin Data Processing

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 2 - 5 years

Other Skills

Basic Information

Age: 32

Gender: Female

Website: Sign Up with Pro Account to View

Address: Pavia, Iloilo

Tests Taken: IQ
Score: 115: DISC
Dominance: 40
Influence: 18
Steadiness: 18
Compliance: 23: English
C1(Advanced)