As a Customer Service Representative, I am able to speak to people to discuss business or product matters professionally. In my years of service, I am well equipped with soft skills to handle challenging conversation. Because of these skills, I became flexible and independent to my role. I had an opportunity to do task as quality analyst and as subject matter expert.
Experience: 2 - 5 years
Inbound and outbound caller Email support Chat support Subject matter expert Quality analyst
Experience: Less than 6 months
Introduction to Bookkeeping (Certificate of Completion)
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