Customer Service Representative

Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

High school diploma

Last Active

November 25th, 2024 (4 days ago)

Member Since

March 11th, 2024

Profile Description

A savant in customer service and real estate support, I excel in understanding and fulfilling client needs. With my experience as a Virtual Assistant, I bring a blend of administrative expertise and exceptional customer care. 

My commitment to excellence and passion for my craft drive me to exceed client expectations.

PROVEN TRACK RECORD IN:
Virtual Assistance
Customer Service
Cold Calling
Lead Generation
Graphic Design
Social Media Management
Market Research
Transaction Coordination

VIRTUAL ASSISTANT EXPERIENCE:

Real Estate Support: Managed daily operations, including market research and transaction coordination.

Client Communications: Handled inquiries and maintained strong relationships with clients.

Lead Generation & Cold Calling: Developed targeted strategies to qualify leads and enhance sales pipelines.

Graphic Design: Created visually appealing marketing materials.

Social Media Management: Managed and developed engaging content to boost online presence.

Deliverables:
Market analysis reports
Effective lead generation strategies
Social media content and graphics

Tools/Software:
Google Suite
Microsoft Office
Salesforce
Avaya
Clockify
Slack
Asana
LastPass
Loom
Canva
Calendly

CUSTOMER SERVICE EXPERIENCE:

Travel Consultant: Provided top-notch customer service, managing travel arrangements and resolving issues efficiently.

School Chat Support: Assisted educators and students in navigating online platforms, ensuring a seamless experience.

Transcription Specialist: Accurately transcribed business meetings, maintaining confidentiality and precision.

Survey Conductor: Conducted surveys, gathering valuable insights from participants.

Key Deliverables:<8efe80624d780eba0c6493ec45140364>Email/Chat/Phone Support
Customer Onboarding
Transaction Documentation
Customer Retention Strategies


OTHER EXPERTISE:
Lead Generation<8efe80624d780eba0c6493ec45140364>Email and Marketing Automation
Graphic Design
Data Entry
Tools/Software:
Bitly
Asana
Calendly