Charina

Customer Support - Quality Assurance Specialist

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

March 24th, 2025 (6 days ago)

Member Since

March 9th, 2024

Profile Description

Upgrade to see actual info is passionate about building personal connections. Her experience in handling diverse clients via phone, and email honed her communication skills. She's excellent at multitasking and process improvement, she has a proven track record of delivering white glove experience to thousands of clients she previously handled, and has successfully improved team performance through her strategic coaching and tailored feedback. She is always willing to lend a hand, explore new tasks and an advocate of continuous learning for growth. Upgrade to see actual info is detail-oriented, hardworking, and she works with integrity. Upgrade to see actual info sets the standards and she will deliver high-quality work, her versatility and adaptability, make her a valuable asset to any organization.

Top Skills

Marketing » CRM » Zoho CRM

Experience: 1 - 2 years

Customer Support » Phone Support

Experience: 2 - 5 years

Almost 3 years experience of handling client's inquiries and comcerns through outbound and inbound calls. Provides first call resolution and is great at creating connections with the customers.

Office and Administration » Microsoft Outlook

Experience: 1 - 2 years

Other Skills

Office and Administration » Microsoft Excel

Experience: 1 - 2 years

Basic Information

Age
24
Gender
Female
Website
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Address
Mexico, Pampanga
Tests Taken
IQ
Score:  127
DISC
Dominance: 43
Influence: 16
Steadiness: 30
Compliance: 11
English
C2(Advanced/Mastery)
Government ID
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