Skilled SMM & EVA | Social Media Management & Admin Support

In my role managing our business page, I am responsible for creating engaging content that showcases our offerings. Key tasks include: Logo Design: Developing a distinctive business logo to enhance brand identity. Photography and Editing: Taking high-quality pictures of our dishes and editing them using Canva for visual appeal. Menu Updates: Regularly updating menus to reflect seasonal offerings and promotions. Creative Graphics: Designing eye-catching graphics featuring our food images to attract and engage customers. Basic Social Media Tasks: Scheduling posts, responding to comments, and monitoring engagement metrics to optimize our online presence. This experience has strengthened my skills in visual storytelling and content strategy, driving customer interest and engagement.

I manage our business page, specializing in dressed and cooked whole fried chickens, along with a variety of desserts, dumplings, lumpia, and home-cooked dishes for special occasions. In this role, I handle all aspects of social media management, including: Content Creation: Scheduling posts and designing engaging graphics for our menus. Customer Engagement: Responding to inquiries and fostering interactions with our audience. Order Organization: Streamlining orders and coordinating pick-up schedules and bookings. Market Expansion: Actively reaching out to potential resellers to enhance our distribution network. This experience has honed my skills in social media strategy and customer relationship management, contributing to the growth and visibility of our business.

As a Sales Associate and Personal Assistant in a merchandise setting, I efficiently handled a variety of tasks to support my boss, including scheduling deliveries, managing stock inventory, and preparing daily financial reports. Additionally, as a working student, I assisted professors with their administrative needs, focusing on paperwork management, scheduling, data recording, and research. This dual experience honed my organizational skills and ability to multitask effectively in fast-paced environments.

I collected information from social media platforms and inputted it into Google Sheets and Excel, ensuring that all data entries were accurate and well-organized. This role required attention to detail and proficiency in data management, allowing for efficient analysis and reporting of social media insights

As a Personal Assistant to my professors during college, I managed various administrative tasks to streamline their workflow. I organized and prioritized student emails through color-coding, enabling quick identification of important messages that required attention. Additionally, I implemented efficient file and folder management systems, ensuring that all student requirements were easily accessible on a daily and weekly basis. This role sharpened my organizational skills and ability to support academic environments effectively.

I have developed strong organizational skills through various roles and leadership positions, including: Leader of College Organizations: Successfully led multiple student organizations, coordinating events, managing schedules, and overseeing team activities to ensure smooth operations and engagement. Sales Associate at a Merchandiser: Streamlined inventory management and organized stock to optimize sales processes, ensuring efficient product availability for customers. Teller and Bookkeeper in a Casino: Managed financial transactions and maintained accurate financial records, demonstrating attention to detail and systematic organization in a high-paced environment. Data Entry for Social Media: Organized and inputted social media data into spreadsheets, ensuring accuracy and accessibility for analysis and reporting. Assistant to Professors: Provided administrative support by organizing paperwork, scheduling meetings, and maintaining structured file systems for easy access to student requirements. These experiences have honed my ability to manage multiple tasks efficiently and maintain organization in diverse settings.

I have cultivated strong time management skills through various roles, including: Leader of College Organizations: Coordinated multiple events and activities, effectively prioritizing tasks and managing deadlines to ensure successful outcomes. Sales Associate at a Merchandiser: Balanced sales responsibilities with inventory management, optimizing time spent on customer service and stock organization. Teller and Bookkeeper in a Casino: Managed financial transactions and record-keeping within tight schedules, ensuring accuracy while adhering to strict timelines. Data Entry for Social Media: Efficiently organized and inputted data, prioritizing tasks to meet reporting deadlines without compromising quality. Assistant to Professors: Juggled administrative support for multiple professors, organizing schedules and managing paperwork to ensure timely completion of tasks. These experiences have enhanced my ability to prioritize effectively, meet deadlines, and maintain productivity in fast-paced environments.

During my online course for virtual assistants, I developed project management skills using tools like Asana, Trello, and Slack. My experience includes: Task Management: Utilizing Asana and Trello to create, assign, and track tasks, ensuring timely completion of projects and clear accountability among team members. Collaboration: Leveraging Slack as the main communication tool for effective team collaboration, facilitating real-time discussions and updates for projects, including those with CrowdGen by Appen. Progress Monitoring: Learning to monitor project timelines and deliverables, enabling proactive adjustments to stay on track and meet deadlines. Documentation: Maintaining organized project documentation and communication channels, ensuring all team members have access to essential information. This experience has equipped me with the skills to effectively manage projects and foster collaboration in virtual environments.

In my role as a chat support representative, I provided timely and effective assistance to customers, primarily in the e-commerce sector. My responsibilities included: Customer Interaction: Engaging with customers through live chat, addressing inquiries, and providing product information. Issue Resolution: Quickly identifying and resolving customer issues to ensure a positive shopping experience. Order Tracking: Assisting customers with order status inquiries and guiding them through the return or exchange process. Feedback Collection: Gathering customer feedback to improve service and product offerings. Documentation: Maintaining accurate records of interactions and reporting common issues to enhance service quality. This experience has equipped me with strong communication skills and the ability to handle diverse customer needs efficiently.

I have gained valuable graphic design experience through my roles as an assistant to professors and in managing my business page: Assistant to Professors: Utilized Canva to create visually engaging presentations and infographics, effectively conveying complex information in an accessible format. This role required a keen eye for design and an understanding of how to enhance learning materials. Managing My Business Page: Designed creative graphics for our menu and promotional posts, leveraging Canva to showcase our food offerings attractively. This involved editing photos and creating visually appealing content that resonated with our audience. These experiences have sharpened my design skills and allowed me to produce high-quality visual content that enhances communication and engagement.

During my college days, I gained experience in basic video editing using CapCut as part of our coursework in livestock and poultry production and management. My responsibilities included: Recording Experiences: Capturing various activities and processes related to livestock and poultry management, documenting our hands-on learning experiences. Editing Videos: Utilizing CapCut to edit footage, adding transitions, music, and captions to create cohesive and engaging videos that effectively showcased our projects. Presentation: Compiling final edits into presentations for class and departmental reviews, demonstrating our findings and experiences in a visually appealing format. This experience enhanced my video editing skills and allowed me to effectively communicate our work through multimedia.

As part of my online course for virtual assistants, I gained comprehensive knowledge of QuickBooks bookkeeping. My experience includes: Financial Management: Learning to manage financial records, including tracking income and expenses, and generating financial reports. Invoicing: Understanding how to create and send professional invoices, ensuring timely payments and accurate record-keeping. Data Entry: Practicing accurate data entry for various transactions, including sales, purchases, and payroll, to maintain up-to-date financial information. This training has equipped me with a solid foundation in QuickBooks, preparing me to assist businesses with their bookkeeping needs efficiently.