Experienced in handling complex supervisory and managerial escalations within the healthcare sector, I have a strong background in resolving customer issues related to billing, pharmacy, and other healthcare concerns. With a proven ability to manage high-pressure situations and deliver effective solutions, I am adept at ensuring a seamless and positive experience for both customers and stakeholders. My attention to detail and strong communication skills allow me to address a wide range of healthcare-related inquiries and challenges with professionalism and efficiency.
Experience: 2 - 5 years
Experience: Less than 6 months
•Managed short-term rental properties to ensure optimal guest satisfaction and high occupancy rates. •Coordinated booking and reservation processes, including handling inquiries, scheduling, and cancellations. •Provided exceptional customer service by promptly addressing guest needs, resolving issues, and ensuring a seamless experience. •Performed regular property inspections to maintain cleanliness, safety, and readiness for incoming guests. •Oversaw check-in and check-out procedures, including managing keys and access codes for smooth transitions between guests. •Collaborated with housekeeping and maintenance teams to uphold property standards and address any necessary repairs. •Managed online listings and pricing strategies to maximize visibility and bookings across multiple platforms, such as Airbnb and VRBO. •Utilized property management software to track bookings, schedule cleanings, and coordinate logistics for efficient operations.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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