Overview
Looking for full-time work (8 hours/day)
at $4.20/hour ($739.20/month)
Bachelors degree
Last Active
March 21st, 2025 (today)
Member Since
March 1st, 2024
Profile Description
Experienced Group Team Lead skilled in managing customer service teams within the BPO industry. Specialized in leadership and customer service operations across diverse accounts, I excel in fostering positive relationships with both clients and colleagues. My strong communication skills, solid work ethic, and leadership abilities drive team performance and enhance operational success. Passionate and dedicated, I am committed to delivering top-tier service and contributing to the growth and success of the organization.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 1 - 2 years
Leading multiple CS teams, implementing process improvements, and driving key business metrics as a Group Team Lead.
Customer Support » Healthcare
Experience: 1 - 2 years
I am responsible for conducting enrollment eligibility and addressing billing concerns in my role as an Enrollment and Billing Specialist. Additionally, I assist with claims inquiries and perform benefits verification as part of my responsibilities as a Claims and Benefits Specialist
Other Skills
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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