Niña

Customer Service and chat rep., VA, Market Researcher

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

January 29th, 2025 (yesterday)

Member Since

March 1st, 2024

Profile Description

With a strong foundation in customer service, I am confident in my ability to contribute significantly to your team.
As a 37-year-old with a Bachelor's degree in Civil Engineering, I have developed a diverse skill set that includes analytical thinking, problem-solving, and effective communication. My previous experience as a Customer Service Representative in a BPO company has equipped me with the expertise to handle a variety of customer inquiries, including device activation, billing concerns, and troubleshooting.
In my current role as a Market Researcher, I have honed my communication skills and ability to build rapport with diverse individuals. My daily interactions with respondents of all ages have enhanced my confidence and interpersonal abilities. Additionally, my experience multitasking in a fast-paced environment has strengthened my organizational skills and time management capabilities.

Top Skills

Project Management » Asana

Experience: 6 months - 1 year

Design » Graphic Design » Canva

Experience: 1 - 2 years

Office and Administration » Google Workspace

Experience: 1 - 2 years

Other Skills

Marketing » CRM » HubSpot CRM

Experience: 6 months - 1 year

Using Hubspot as our CRM with my Australian client.

Basic Information

Age: 39

Gender: Female

Website: Sign Up with Pro Account to View

Address: Mandaue, Cebu

Tests Taken: IQ
Score: 115: DISC
Dominance: 26
Influence: 15
Steadiness: 38
Compliance: 21: English
C2(Advanced/Mastery)