Maria

Customer Service Manager/Appointment Setter/Sales

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $13.20/hour ($2,323.20/month)

Bachelors degree

Last Active

October 3rd, 2024 (yesterday)

Member Since

August 4th, 2016

Profile Description

To be the best in providing efficient, knowledgeable assistance and issue resolution which will allow me to utilize my communication skills.
I have been in the BPO industry for more than thirteen years offering excellent customer service to both inbound and outbound Upgrade to see actual info has trained me to be the best customer service representative and hope to enhance your company with this collection of talents and skills.
When serving customers, I put myself in their shoes and stay there until their needs are met, thereby giving the issue my all in order to get lasting resolution. Through my work-related and educational experience, I have expanded my abilities to provide excellent customer service in a professional manner.
My background in the people service industry has equipped me with superior organizational facilities and time management skills. I have outstanding problem-solving skills that allow me to respond to customer’s complaints or issues in a professional manner.
Diligence and efficiency are my keywords which are reasons enough for me to do an amazing job.
My background lies in successfully maintaining superior customer relationships and providing outstanding service and support to meet, and surpass expectations and requirements. I am empathetic, responsive, patient, and conscientious
Throughout my career, I have managed customer communications and initiatives to realize improved customer service, satisfaction, and retention. I would love to contribute my personal attribute and skills to the team.
WORKING SKILLS
Virtual Assistant
Customer Support
Technical Support
Sales
Chat Support
Phone Support
Order Tracking
Inbound/Outbound calls
Admin Assistant
Email
Handling
Appointment Setting
Cold Calling

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Healthcare

Experience: 2 - 5 years

Other Skills

Basic Information

Age
29
Gender
Female
Website
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Address
Imus, Cavite
Tests Taken
IQ
Score:  111
DISC
Dominance: 33
Influence: 19
Steadiness: 21
Compliance: 17
English
B2(Upper Intermediate)
Uploaded ID
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