To be the best in providing efficient, knowledgeable assistance and issue resolution which will allow me to utilize my communication skills.
I have been in the BPO industry for more than thirteen years offering excellent customer service to both inbound and outbound
When serving customers, I put myself in their shoes and stay there until their needs are met, thereby giving the issue my all in order to get lasting resolution. Through my work-related and educational experience, I have expanded my abilities to provide excellent customer service in a professional manner.
My background in the people service industry has equipped me with superior organizational facilities and time management skills. I have outstanding problem-solving skills that allow me to respond to customer’s complaints or issues in a professional manner.
Diligence and efficiency are my keywords which are reasons enough for me to do an amazing job.
My background lies in successfully maintaining superior customer relationships and providing outstanding service and support to meet, and surpass expectations and requirements. I am empathetic, responsive, patient, and conscientious
Throughout my career, I have managed customer communications and initiatives to realize improved customer service, satisfaction, and retention. I would love to contribute my personal attribute and skills to the team.
WORKING SKILLS
Virtual Assistant
Customer Support
Technical Support
Sales
Chat Support
Phone Support
Order Tracking
Inbound/Outbound calls
Admin Assistant
Email
Appointment Setting
Cold Calling
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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