Executive VA | Healthcare VA | Customer Service & Retention

Overview

Looking for full-time work (8 hours/day)

at $13.20/hour ($2,323.20/month)

Bachelors degree

Last Active

March 7th, 2025 (yesterday)

Member Since

August 4th, 2016

Profile Description

???? Executive Virtual Assistant | Healthcare VA | Customer Service & Retention Specialist

Helping businesses stay organized, retain customers, and streamline operations, all with a smile!

With 10+ years of experience spanning customer service, healthcare coordination, and executive support, I bring a unique blend of efficiency, empathy, and problem-solving to every role. Whether it’s keeping high-level executives on track, ensuring seamless patient experiences, or preventing customer churn, I thrive on creating solutions that drive success.

???? What I Do Best:
? Executive Virtual Assistance – Managing schedules, inboxes, and workflows so executives can focus on big-picture goals.
? Customer Service & Retention – Turning unhappy customers into loyal fans, reducing churn, and handling disputes with care.
? Healthcare Virtual Assistance (HIPAA-Certified) – Managing patient records, scheduling, and administrative tasks with precision.
? Process Optimization & Problem-Solving – Identifying inefficiencies and improving systems to boost productivity and client satisfaction.
? Communication & Relationship Building – Engaging with clients, patients, and teams to foster trust and long-term partnerships.

???? Why Work With Me?
I don’t just complete tasks, I anticipate needs, solve problems, and help businesses grow. Whether you need an organized right hand assistant, a customer service expert, or a healthcare admin pro, I’m here to make your life easier and your business more successful.

???? Let’s connect! I’d love to chat about how I can support your business!