Joyce

Claims Specialist/Customer Service Rep/VAA

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Associates degree

Last Active

September 24th, 2024 (today)

Member Since

February 27th, 2024

Profile Description

With 18 years in customer service, I'm looking to help my next company succeed by providing mature, efficient account manager. I have spent over a decade in a demanding night-shift role that required the management of colleagues, suppliers and clients. I have been awarded for my ability to close large numbers of claims, while consistently improving the claims process. And I've mastered the software applications and CRMs that would be required of an experienced account manager. I will bring these benefits, plus many more, to any firm that needs leadership in its operations department.

Top Skills

Customer Support » Email Support

Experience: 10+ years

Communicating effectively with stakeholders and address diverse customer inquiries and concerns

Office and Administration » Attention to Detail

Experience: 10+ years

Office and Administration » Adaptability

Experience: 10+ years

Faced with shifting priorities, new technologies, or organizational restructuring, I have consistently demonstrated the ability to quickly acclimate and excel.

Other Skills

Customer Support » Phone Support

Experience: 10+ years

Effectively handle a wide range of customer inquiries and provide timely accurate solutions

Office and Administration » Administrative Support

Experience: 10+ years

Experienced in administrative support, I have honed my skills in managing office operations, handling correspondence, scheduling appointments, and maintaining records with meticulous attention to detail.

Office and Administration » Critical Thinking

Experience: 10+ years

Throughout my career, I have demonstrated the ability to think critically in various situations, such as evaluating competing priorities, assessing risks, and developing creative solutions to overcome obstacles

Office and Administration » Microsoft 365

Experience: 10+ years

Highly proficient in using Word, Excel, PowerPoint, Outlook, and other Office applications

Office and Administration » Admin Data Processing » Records Retrieval

Experience: 10+ years

Organizing and maintaining electronic databases, ensuring accuracy and completeness of records, and implementing efficient retrieval systems. I am adept at utilizing advanced software and tools to streamline processes and enhance productivity.

Basic Information

Age
43
Gender
Female
Website
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Address
Caloocan
Tests Taken
IQ
Score:  106
DISC
Dominance: 30
Influence: 11
Steadiness: 27
Compliance: 32
English
C2(Advanced/Mastery)
Uploaded ID
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