Ma
Technical Support, Customer Service Representative, Cold Caller, Appointment Set
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
High school diploma
Last Active
October 11th, 2024 (2 days ago)
Member Since
February 21st, 2024
Profile Description
I worked for the BPO industry for almost 10 years, I started as a customer service representative for an Online Retail account; mainly walking customers through on how to process their online orders. After that I was transferred to a Business to Business account wherein we create company profiles used for background checking. Then, I worked for a Telecommunications company based in the US; we do end to end processes (bill breakdown, upgrading there devices, technical support, etc). I also have experiences in Sales, we were expected to sell a coverage plan for their devices and meet monthly quotas. Last year, I started my Virtual Assistant journey and so far this is the best experience that I had. I do cold calling, lead generation and appointment setting as well for a Real Estate Company.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
This is where my journey started. This is the foundation of my skillset.
Real Estate » Appointment Setting
Experience: 1 - 2 years
One of the easiest tasks and what we need to do is to make sure we have customer engagement and knows our product very well in that way we can meet the clients expectations.
Real Estate » Cold Calling
Experience: 1 - 2 years
I love cold calling. This is my very first experience as a Virtual Assistant and I have learned a lot from my previous employer. With minimal supervision I can assure you results.
Other Skills
Customer Support » Technical Support
Experience: 5 - 10 years
This is by far the most challenging role that I had but the incentives are very inviting and rewarding.
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Santa Rosa, Laguna
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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