Overview
Looking for part-time work (4 hours/day)
at $5.00/hour ($440.00/month)
Bachelors degree
Last Active
July 5th, 2024 (86 days ago)
Member Since
February 13th, 2024
Profile Description
Detail-oriented customer service representative with 5 years' experience managing and improving ex
Skills and capabilites:
- Effective verbal and written communication skills
- Knowledge retention and recall
- Critical thinking Problem solving and troubleshooting
- Computer skills (MS Office. Word, excel, outlook, PowerPoint)
- Empathy
- Organizational Ability
- Multi- tasking skills
- Can work as an individual and as a team
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Technical Support Representative Gaming Account (Xbox Support) Teleperformance 12/2019 - 04/2023 - Assist customers regarding their billing issues, paying subscriptions, buying a new game and gaming devices. - Help callers by doing troubleshooting steps to resolve game, device and connectivity issues.
Customer Support » Phone Support
Experience: 6 months - 1 year
Technical Support Supervisor Streaming Account(Disney+&Hulu Support) Teleperformance 06/2023 - Present - Assisting Motivates and supports agents through feedback and communication Address all agents' opportunities and provide action plan to improve it. Measures KPI’s and make sure to meet the MTD goal. Provides product/service information by answering questions. Keep track of employee attendance, staffing and make sure work procedures are complied with.
Other Skills
Customer Support » Healthcare
Experience: Less than 6 months
Customer Service Representative Healthcare Account Teleperformance 08/2019 - 12/2019 - Assist callers processing their payment for monthly insurance plan - Help customers find the nearest pharmacy in their location that is affiliated with their insurance and covered by their plan. - Assisting customers to get their prescriptions delivered to their address by talking to pharmacy on their behalf.
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Rosario, Cavite
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 44%
- Influence: 19%
- Steadiness: 22%
- Compliance: 15%
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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