Fitz

Data Entry | Admin Assistant | Data Processor

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

December 22nd, 2024 (79 days ago)

Member Since

February 11th, 2024

Profile Description

QUALIFICATIONS
- Good problem-solving and decision-making skills
- Positive attitude and a team player
- Has a working knowledge of call center and administrative operations
- Persevere in finding solutions through data research online
- Able to manage multiple tasks
- Ability to work in a fast-paced environment

TECHNICAL SKILLS
- Proficient with Microsoft Office and Google Suites applications
- Average oral and written English communication skills
- Proficient typing and data transcription
- Have handled Account, Payment, and Technical related concerns
- Knowledgeable in Administrative tasks
- Computer and technical skills (Hardware and Software)
- Knowledge of video making and editing

BOOKING PORTALS HANDLED
- Wayfair
- UPS
- Extensiv
- Day and Ross
- Apps and Cargo
- Maersk
- Commerce Hub

E-COMMERCE AND LOGISTICS TOOLS HANDLED
- Salesforce
- NetSuite
- Braintree
- Magento
- Live Chat
- Bliss
- Outlook
- Teamdot
- MS Teams

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

➢ Handle customer inquiries, and provide appropriate solutions and alternatives ➢ Identify and assess customer’s concerns to achieve satisfaction ➢ Provide accurate, valid, and complete information using the right methods and tools ➢ Coordinating with third parties to inquire and follow up about the order status and cancelation request of the customers ➢ Escalating concerns to the Management Team via email

E-Commerce » Order processing

Experience: 2 - 5 years

Placing, modifying, and processing order cancelation

E-Commerce » Order processing

Experience: 6 months - 1 year

Other Skills

E-Commerce » Logistics Management

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

I'm using MS Excel for monitoring and tracking completed and pending tasks. My colleagues and supervisors were also asking me favors to create a customized Tracker that they need for their certain tasks such as auditing, team tracker, etc

Office and Administration » Data Entry » Encoding

Experience: 5 - 10 years

➢ Accurately and efficiently encode data ➢ Scanning and printing documents ➢ Achieving the KPIs to maintain the Service Level ➢ Tracking and monitoring completed and pending tasks ➢ Proper notation and documentation