Virtual Assistant | Data Entry Specialist | Marketing

I was a Corporate Quality Analyst in a Publishing Company (US-based). Handling more than 5 accounts (clients) with over a hundred agents under my belt. I was in charge of client communication/calibration calls, performance reviews, audits, etc.

Managed an International Business. I was part of the opening team. I have diverse experience which includes project management, creating SOPS, recruitment, marketing, ROTA Management, timetable management, system management, contract management, communication with suppliers, setting and implementing KPIs, performance analysis and management, etc.

Throughout my career, I have been fortunate enough to have been given the opportunity to put into practice what I have learned in school and at the same time grow my knowledge base by further education via online courses.