Customer Service - Chat, Email, and Phone Support

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

March 14th, 2024 (107 days ago)

Member Since

February 3rd, 2024

Profile Description

Are you running a business but falling behind on your to-do-list because of all the daily admin tasks?
I can be your all around VA!
EXPERIENCES:
- Virtual Assistant
- Executive Assistance
- Social Media Management
- Basic Word Press
- Appointment Setting
- 4 years+ Travel Consultant
- 5years + Customer Service Representative (Email, Chat, and Phone Support)

TOOLS and SOFTWARE:
- Asana, Trello, Slack, Upgrade to see actual info
- Zendesk
- Microsoft Office
- Google Workspace
- Visual Editing Apps including PicArts and Canva
I am a motivated team player and aspiring virtual assistant with proven communication skills and an experienced Customer Service Representative for 6 years to use my conversational skills for your company.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

I have done excellent customer service. Providing excellent customer service starts with active listening, paying attention to customers' concerns, and providing accurate and timely information. I focused on US medical healthcare insurance and handled corporate travel account for 5 years. I also have an experience as an appointment setter by reaching our US clients via phone or email to introduce our market product.