Virtual Assistant, Customer Service, Team Manager

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

November 22nd, 2024 (yesterday)

Member Since

November 18th, 2010

Profile Description

Customer-oriented professional with well over 10 years of robust experience in different roles such as:
* Team Lead/Manager
* Appointment Setting
* Business Development
* Customer Service
* Project Management
* Student/Admission Support
* Medical Virtual Assistant

Offering excellent organizational skills, deep insight into business procedures and strategies, and exceptional communication skills, I aimed at providing logistically correct administrative support to clients.

Adept in all Customer Service disciplines and developed a reputation for excellence by effectively utilizing the cutting-edge skills I acquired throughout my career. My diverse professional experiences make me unique in every organization.

CUSTOMER SERVICE EXPERTISE

** Customer Service Channel **
* Phone
*??Email
* Live Chat

Tools

* Genesys,
*Freshdesk
* Zendesk
* Groove
* Intercom
* MS Outlook
* MS Teams
* Slack
* ClickUp
* Asana
* Airtable
* Zap
* Google Workspace
* MS Office
* Canva
* Front App
* Retool
* Notion

DISPUTE MANAGEMENT
* Stripe
* Paypal

E-Commerce Platforms
* ClickBank
* Digistore