Vonn

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

High school diploma

Last Active

November 15th, 2024 (yesterday)

Member Since

February 2nd, 2024

Profile Description

I'm a versatile customer service professional with three years of experience, including expertise in retention, escalation, and Subject Matter Expertise (SME), and a strong understanding of the e-commerce industry, my primary aim is growth. I pride myself on being highly adaptable and a quick learner.

I am known for seamlessly blending operational efficiency with client-centric strategies. I contribute to business growth through a strategic mix of operational proficiency and creative flair.

Top Skills

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Initiated outbound calls, effectively presenting property offerings to generate interest and surpassing daily call targets. Demonstrated persuasive communication to establish rapport and contribute to successful lead conversion.

Experience: Less than 6 months

I excelled in account retention by proactively addressing client concerns, presenting compelling alternatives, and transforming potential cancellations into successful long-term relationships. Demonstrated effective communication skills to understand client needs and surpass service standards. Contributed to maintaining a high level of customer satisfaction, resulting in positive feedback and sustained business growth.

Other Skills

Experience: Less than 6 months

Basic Information

Age
22
Gender
Male
Website
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Address
Naga city, Camarines Sur
Tests Taken
None
Government ID
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