I'm a versatile customer service professional with three years of experience, including expertise in retention, escalation, and Subject Matter Expertise (SME), and a strong understanding of the e-commerce industry, my primary aim is growth. I pride myself on being highly adaptable and a quick learner.
I am known for seamlessly blending operational efficiency with client-centric strategies. I contribute to business growth through a strategic mix of operational proficiency and creative flair.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Initiated outbound calls, effectively presenting property offerings to generate interest and surpassing daily call targets. Demonstrated persuasive communication to establish rapport and contribute to successful lead conversion.
Experience: Less than 6 months
I excelled in account retention by proactively addressing client concerns, presenting compelling alternatives, and transforming potential cancellations into successful long-term relationships. Demonstrated effective communication skills to understand client needs and surpass service standards. Contributed to maintaining a high level of customer satisfaction, resulting in positive feedback and sustained business growth.
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.