I have a strong background in technical and customer support, specializing in the logistics and property management sectors. Over two years in client support services, I assisted various campaigns, refining my skills in client interaction and problem-solving. Additionally, I spent a more a year as a technical support specialist for property management software, where I gained expertise in troubleshooting and client support tailored to property management solutions. Additionally, managed and guiding a group of individuals to achieve our team’s goals and objectives.
I am dedicated to ongoing personal and professional development, particularly in property management and tech support. My goal is to advance my career by leveraging my experience in these areas, continuously improving my skills, and staying current with industry trends. I am committed to contributing effectively to both fields, driving operational excellence, and ensuring exceptional customer satisfaction.
Experience: 1 - 2 years
Tier II Software Support Analyst ♦ Address issues that cannot be resolved by Tier I support, such as advanced software bugs, integration issues, performance problems, and system errors.
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