Kierza

Customer Service Representative

70 ID PROOF
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Overview

Looking for full-time work (9 hours/day)

at $4.02/hour ($795.96/month)

Bachelors degree

Last Active

April 1st, 2025 (2 days ago)

Member Since

July 19th, 2016

Profile Description

Dynamic Customer Service Professional with over 10years of dedicated experience at leading companies likeTele Performance, Alorica, and Cloud Staff. Throughoutthat experience I have mastered escalation managementand interpersonal skills, ensuring customer satisfactionincreased year after year.Proven track record of exceeding customerexpectations and providing exceptional service and byemploying excellent communication skills, was able toquickly develop rapport with customers and resolvecomplex service issues. Facilitated by the extensiveexperience in using multiple communication channels,including phone, email, and web chat. Skilled in usingCRM and help desk software to effectively managecustomer accounts, troubleshoot technical issues, andresolve escalated their Upgrade to see actual infoequently praised as hard-working by my peers andleadership, I can be relied upon to help your companyachieve its goals by leveraging my expertise, experience,and time-tested skills to successfully fill your availablevacancy. My reliable and outstanding work ethic and theability to quickly adapt to new tasks, company-specificmethodologies, and environments will undoubtedlycontribute to your company’s success.

Top Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 5 - 10 years

Other Skills

Basic Information

Age
33
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  81
DISC
Dominance: 38
Influence: 18
Steadiness: 22
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
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