With a background in a call center as a supervisor for the past four years, I've honed my skills in leadership, communication, and problem-solving. While my experience primarily lies in managing teams and ensuring customer satisfaction in a fast-paced environment, I'm excited to transition into freelancing as an administrative assistant. My time in the call center industry has equipped me with valuable skills such as multitasking, time management, and attention to detail, which I believe will translate well into administrative support roles.
Skills:
Leadership: Experienced in supervising and motivating teams to achieve performance targets and deliver excellent customer service.
Communication: Effective communicator with strong interpersonal skills, both written and verbal.
Problem-Solving: Skilled in resolving customer issues efficiently and finding solutions to complex problems.
Time Management: Able to prioritize tasks effectively and manage time efficiently to meet deadlines.
Tech Proficiency: Comfortable with computer systems, including CRM software, Microsoft Office Suite, and basic troubleshooting.
Adaptability: Quick learner who can adapt to new tasks and environments with ease.
Experience: 5 - 10 years
Experience: 5 - 10 years
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