Hi! I am a dedicated and fast learning person; who strives to be the best at everything I do. Excellent ability to communicate clearly with employees and customers under various circumstances. Excellent interpersonal skills and uncommon ability to relate with all kinds of customers. Great demeanor in person and over the phone, polite and friendly nature. I've work with BPO for more than 6 years, started as Technical Support for Broadband Services and that includes Customer service task which handles billing statement, been part of chat support representative as well, and collection department that negotiates settlement.
Currently I am working as Administrative staff as order fulfillment officer where I evaluate job orders prior to gave approval, I am looking for part time / full time job at night shift. I am a trustworthy and hardworking person, I am good in analyzing issues and providing appropriate solution base on tools given.
I would like to work as Freelancer to gain more knowledge and help myself to earn more while continue building my confidence and at the same time be part of a growing Virtual Assistant career. I had Completed PRO VA general virtual assistant training and received a certificate and still in training to improved my skills as Virtual assistant.
Experience: Less than 6 months
I’m truly passionate about business and finance! I hope that my skills and expertise within this exciting field can help your team produce the best results possible! I have soft skills, technical abilities, and industry-specific knowledge to manage their organization's accounts. I have a great communication skills, including writing, speaking, and active listening. Please feel free to contact me! It'll be an honor to serve you.
Experience: 2 - 5 years
With my experience, I can say that i gain knowledge in Isolating Customer concerns and provide proper solutions with the help of tools and products provided, I also learn to evaluate information to save time of using appropriate tools needed.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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