Virtual Assistant / Billing Analyst / Data Entry Specialist

- Complete and correct customer and invoice-related information in billing and accounting systems to ensure correct invoicing can take place. - Take charge of resolving disputes or inquiries that come in from both customers and colleagues. Ensure that all parties concerned are informed timely, correctly, and completely. - Issue ad hoc invoices and credit notes from the accounting system or billing system. - Process purchase orders for prepaid credit. - Analyze any discrepancies that might affect the accuracy of invoicing to multiple customers or might negatively impact the profitability of the company. - Provide suggestions to improve processes and information systems, not only in the billing department but also for related activities performed by departments that billing collaborates with. - Create reports based on the activities completed for colleagues and customers. - Participate in projects set up to improve Billing processes and systems. - Perform ad hoc tasks deemed necessary by the Operations Manager and/or the Head of Billing

- Ensure that compensation and benefits calculations comply with applicable regulations or legislation. - Ensure compliance with Data Privacy as per our professional standards policy. - Analyze and review all salary/compensation details before sending claims through auditing. - Compile, sort, and verify the accuracy of data to be entered. - Responsible for identifying, interpreting, and inputting employees’ information into the appropriate database and/or program. - Monitoring or keeping track of received and completed data documents. - Coordinate queries directly to claims to resolve questions, inconsistencies, or missing data.

- Accounts Payable processing - Accounts Receivable processing - Account Reconciliation - Inventory recording - Recording of recurring month-end journal entries - Completion of simple month-end closing tasks - Roll forward monthly financial reports. - Perform other tasks that may be assigned from time to time.