I am a dedicated professional with extensive experience in customer service, having worked across both the BPO and aviation industries. My career has equipped me with a strong foundation in communication, problem-solving, and managing customer needs efficiently. Recently, I have expanded my expertise as a Personal Assistant to the CEO, where I honed my organizational skills, handling a wide range of tasks including scheduling, coordination, and appointment setting. This role allowed me to work closely with senior leadership, providing critical support to streamline operations, enhance productivity and build client relationships. With my diverse background, I am confident that I can contribute to the team's success by leveraging my customer service skills, attention to detail, and ability to manage high-priority tasks efficiently.
Experience: 10+ years
Effective communication is essential to providing excellent customer service, ensuring passenger safety, and managing any in-flight issues that may arise.
Experience: 10+ years
In my previous role as a flight attendant, interpersonal skills are crucial as we constantly interact with passengers of different backgrounds. It is important to always be emphatic, approachable, and patient in addressing concerns and handling issues effectively.
Experience: 10+ years
In my previous role as a flight attendant, I encountered challenging situations while dealing with different individuals. being adept at conflict resolution and problem-solving are just a few of the ways to be able to ensure a pleasant and smooth overall customer experience.
Experience: 10+ years
In my previous role, I needed to pay close attention to detail to ensure the safety and comfort of my passengers. It includes monitoring the cabin (cleanliness, temperature, etc), following safety procedures, and providing accurate and thorough information to passengers.
Experience: 10+ years
Having worked in a fast-paced and ever-changing environment, adaptability is one of the skills I've learned through my experience. Being able to adjust in different situations, handle various personalities and remain calm under pressure. Additionally, adaptability enabled me to handle unexpected and challenging situations or emergencies effectively.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.