I handle complaints, providing information about a product, answering questions and requests from the customers. And to acknowledge the positive or negative feedback of the customer to feel the empathy and satisfaction they needed.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.