Kurt

CUSTOMER SERVICE MANAGER

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

September 20th, 2024 (51 days ago)

Member Since

January 21st, 2024

Profile Description

Experienced Customer Retention Team Manager with over 5 years ofleadership success, recognized for consistently surpassing retention targetsthrough practical strategies and collaboration. Backed by extensivemanagerial experience, I aim to drive customer satisfaction and loyalty in the dynamic banking landscape.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

With more than 5 years of experience in Customer support both as a front-liner as well as a team leader. Also experienced in customer complaint management trained to address customer feedback and rectify customer's issues.

Office and Administration » Leadership

Experience: 2 - 5 years

Experience in customer service and customer retention as a team leader with an internation bank.

Other Skills

Office and Administration » Collaboration

Experience: 2 - 5 years

Proficient in fostering collaboration across various departments, including offshore partners, to optimize business outcomes.

Coaching » Training and Development

Experience: 2 - 5 years

Provided continuous training to subordinates to ensure that they are fully equipped to perform their roles effectively.

Basic Information

Age
32
Gender
Male
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  121
DISC
Dominance: 19%
Influence: 11%
Steadiness: 32%
Compliance: 39%
English
C1(Advanced)
Uploaded ID
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