Shiela

E-commerce Assistant | Virtual Assistant | Executive VA 

70 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

November 22nd, 2024 (today)

Member Since

January 17th, 2024

Profile Description

Hi there! I'm Upgrade to see actual info, and I’m excited to introduce myself as an executive assistant from the Philippines. I'm here to offer a wide range of administrative services designed to streamline your operations and let you focus on what truly matters.

Here’s a closer look at how I can support your business:Email and Calendar Management: I’ll manage your email communication, making sure important messages are addressed promptly. I’ll also keep your calendar well-organized, so you never miss an appointment or deadline.

Data Entry: I’ll handle all your data entry needs with precision, ensuring accurate and organized information for better decision-making.

Project Management: Need help managing projects? I can oversee timelines, tasks, and communications to ensure your projects are completed successfully.

Office Organization: I’ll maintain a well-organized office environment, keeping supplies stocked and equipment functioning smoothly, creating an efficient workspace for you.

Social Media Management: Want to boost your online presence? I can create, schedule, and respond to posts and messages and create basic graphics and video edits using Canva and Capcut.

Confidentiality: Your privacy is paramount. I’ll handle all customer and employer information with the utmost confidentiality and security.

Filing and Documentation: I’ll manage your filing systems, keep records updated, and ensure that important documents are easily accessible.

Appointment Scheduling: FroUpgrade to see actual infoetings to travel arrangements, I’ll efficiently handle the logistics to keep your schedule running seamlessly.

Travel and Event Planning: I can organize travel itineraries and event details, ensuring a hassle-free experience for you and your team.

Online Research: I’ll conduct thorough research to gather materials and sources for your presentations, ensuring your work is well-informed and supported.

Contact List Management: I’ll maintain and update your contact list, ensuring you have quick access to the right people when needed.

Meeting Support: I’ll arrange meetings, prepare materials, take notes, and follow up on action items, ensuring your meetings run smoothly.

Document Preparation: I’ll assist in creating, proofreading, and formatting documents, reports, and presentations to meet your high standards.

E-commerce Assistant :

Product Listing and Management: Created and optimized product listings across e-commerce platforms including Lazada, Shopee, and Shopify, enhancing online visibility.

Customer Service: Handled over a thousand customer inquiries with high satisfaction ratings, fostering repeat business and positive referrals.

Inventory Management: Coordinated with suppliers to minimize stockouts and maintain efficient inventory flow.

Order Processing: Collaborated with shipping carriers to ensure timely delivery and resolved fulfillment issues promptly.

Community Engagement: Organized events to promote products and engage with local communities.

Administrative Tasks: Managed basic bookkeeping, scheduling, correspondence, and financial reporting using Google Workspace and Microsoft Office.

Customer and Supplier Communication: Built strong relationships and negotiated terms with suppliers to optimize pricing and terms.

Lead Generation and Market Research: Identified potential customers and conducted market research to enhance marketing strategies.

Data Entry: Maintained accurate records of sales, inventory, and customer information.

Social Media Management: Managed platforms like Facebook, Instagram, and TikTok to increase brand visibility through engaging content creation and audience interaction.

My goal is to lighten your administrative load, boost your efficiency, and free up your time for strategic thinking and leadership. Feel free to reach out to me, and together, we can transform the way you work, making your professional life more productive and enjoyable.

Interested in learning more? Send me a message, and let’s have a quick discovery session!
_______________________________________________________________________
.Emails Management
Executive Assistant
Virtual Assistant
Executive Assistant
Administrative support
Data entry
Office organization
Project management
Travel planning
Event planning
Appointment scheduling
Meeting coordination
Document preparation
Confidentiality
Office Supplies
Filing systems
Communication skills
Time management
Organizational skills
Research skills
Calendar management
Customer service
Contact list management
Task prioritization
Problem-solving
Attention to detail
Multitasking
Microsoft Office
Google Workspace
Slack
Zoom
Trello
Asana
Notion
Microsoft Teams
Dropbox
OneDrive
Outlook
Excel
Word
Virtual meetings
Remote work
Reporting
Presentation preparation
Expense management
Vendor management 
Social media management
Confidential document handling
Ecommerce 
E-commerce 
Shopify
Amazon Seller Central
Gorgias 
Zendesk
Freshdesk
Streak
Recharge

Top Skills

From 2017 to 2023, I managed administrative tasks extensively within my freelance business, refining my expertise in data entry, general administrative duties, market research, and more. This experience allowed me to sharpen my skills and develop a proactive approach to handling various responsibilities effectively.

Experience: 5 - 10 years

From 2017 to 2023, I specialized in managing administrative tasks, including data entry, market research, and general administrative duties, alongside providing extensive customer support within my freelance business. During this period, I excelled in promptly addressing customer inquiries, resolving issues, and providing detailed product information during live selling events. My experience enabled me to develop strong skills in ensuring customer satisfaction through proactive service delivery and personalized assistance.

Experience: 5 - 10 years

From 2017 to 2023, I specialized in managing administrative tasks, including meticulous data entry, comprehensive market research, and general administrative duties, while providing extensive customer support within my freelance business. During this period, I excelled in promptly addressing customer inquiries, resolving issues, and providing detailed product information during live selling events. My experience in market research involved conducting thorough analysis, identifying market trends, and gathering relevant data to inform business decisions. This role allowed me to develop strong skills in research methodologies, critical thinking, and synthesizing information to support strategic planning and enhance customer satisfaction.

Other Skills

From 2017 to 2023, I specialized in managing administrative tasks, including meticulous data entry, comprehensive market research, and general administrative duties, while providing extensive customer support within my freelance business. Additionally, I successfully managed social media platforms, including scheduling posts, engaging with followers, and optimizing content for maximum reach and engagement. During live selling events on platforms like TikTok, I interacted with viewers in real-time, enhancing audience engagement and driving sales conversions. My experience in social media management involved developing content calendars, analyzing metrics to refine strategies, and fostering brand loyalty through consistent, engaging content. This role allowed me to develop strong skills in digital marketing, community management, and leveraging social platforms to enhance customer relationships and business growth.

Experience: 5 - 10 years

From 2017 to 2023, I specialized in managing administrative tasks, including data entry, market research, and general administrative duties, alongside providing extensive customer support within my freelance business. During this period, I excelled in promptly addressing customer inquiries, resolving issues, and providing detailed product information during live selling events. My experience enabled me to develop strong skills in ensuring customer satisfaction through proactive service delivery and personalized assistance.

Experience: 5 - 10 years

From 2017 to 2023, I specialized in managing administrative tasks, including meticulous data entry, market research, and general administrative duties, while providing extensive customer support within my freelance business. During this period, I excelled in promptly addressing customer inquiries, resolving issues, and providing detailed product information during live selling events. My experience in data entry involved maintaining accurate records, organizing information systematically, and ensuring data integrity. This role allowed me to develop strong skills in multitasking, attention to detail, and efficiently managing large volumes of information to support operational efficiency and enhance customer satisfaction.

Basic Information

Age
36
Gender
Female
Website
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Address
San Manuel, Pangasinan
Tests Taken
IQ
Score:  103
DISC
Dominance: 38
Influence: 32
Steadiness: 19
Compliance: 11
English
C2(Advanced/Mastery)
Government ID
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